Terms of service

1. Overview

Welcome to Zedcoo Hallowen (“we,” “our,” or “the Store”). By accessing or using our website and/or purchasing from us, you agree to be bound by the following Terms of Service.

These Terms apply to all products and services offered by our store, including but not limited to Halloween-themed decorations such as skeleton props with electronic lighting and sound features.

2. Product Information

We specialize in Halloween-themed decorative products, including electronic skeleton props with lighting and sound effects.

Please note:

  • Minor color variations or size differences may occur and are considered normal
  • Electronic functions (lighting, sound) may vary depending on batteries, shipping conditions, or environment
  • Products are intended for decorative purposes only and are not designed for safety protection or any other use
  • While we strive to ensure all product descriptions are accurate, we do not guarantee that all details are completely error-free

3. Orders & Payments

  • Placing an order constitutes an offer to purchase the selected product(s)
  • We reserve the right to cancel or refuse any order in the following situations:
    • Out-of-stock items
    • Pricing or system errors
    • Suspicious or abnormal order activity
  • Orders will only be processed after successful payment confirmation

4. Shipping & Delivery

  • Shipping times are based on the estimates shown on each product page
  • We are not responsible for delays caused by logistics carriers, customs, or other external factors
  • Customers are responsible for any delivery issues caused by incorrect shipping information provided at checkout

5. Returns & Refunds

All returns and refunds are subject to our Returns & Refund Policy.

Key conditions include but are not limited to:

  • Items must be unused and in original packaging
  • Requests must be submitted within the stated return period
  • Valid order information and supporting evidence must be provided

Please note: electronic items (such as light-up and sound-effect skeleton props) that have been used may not qualify for return eligibility.

6. User Responsibilities

By using our website, you agree that you will not:

  • Use our services for any unlawful or fraudulent purpose
  • Place abusive, fraudulent, or malicious orders
  • Attempt to interfere with or disrupt the security or functionality of our website

We reserve the right to refuse service or cancel orders in cases of violation.

7. Intellectual Property

All content on this website, including but not limited to images, text, designs, and product descriptions, is the intellectual property of Zedcoo Hallowen.

No content may be copied, reproduced, or used for commercial purposes without prior written authorization.

8. Disclaimer of Liability

To the fullest extent permitted by law, we are not liable for:

  • Delays or losses caused by force majeure events (including natural disasters or logistics disruptions)
  • Damage or injury resulting from improper use of our products
  • Issues arising from third-party shipping or logistics providers

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of our website or services constitutes acceptance of the updated Terms.

10. Contact Information

If you have any questions regarding these Terms, please contact us:

Store Name: Zedcoo Hallowen
Customer Support Email: zmsh01@outlook.com